Currency Exchange

Terms & Conditions

Placing an Order

Orders can be placed in the following ways: By using our shopping cart system and submitting your credit card number for on-line transmission.

Email:  (We do NOT recommend sending personal credit card information in one email. If you wish to send personal information by email, send sections in several different emails).

Phone us on +61 (0)412 442 283  If we do not answer immediately, please leave a message and we will return your call as soon as possible.


We accept credit cards -  Mastercard, Visa and PayPal. Payment can also be made by an Australian dollar cheque or Money Order made out to our company Glenebon Pty Ltd. Allow 7 working days for clearance of cheques, unless payment is in Australian dollars by Bank Cheque.

Delivery Times

We endeavour to ship all orders within 3 working days of receipt of order. When payment is made by an Australian dollar cheque (other than Australian dollar Bank Cheque), allow 7 working days for clearance before orders are sent.

In the case of International shipping, all orders are sent "Airmail" postage and normal delivery takes about 10 days to the U.S.A., 8 days to the U.K., 5 days to Asia and New Zealand. Within Australia 2 to 4 days - though sometimes longer to W.A.  UPS or FEDEX are available or request. Delivery times are estimates based on current results.

There may be circumstances outside of our control that may affect these delivery times, eg strikes, inclement weather etc. Such is life..

Cancelled Orders

Orders can only be cancelled if they have not yet been dispatched. Orders in the course of transit cannot be cancelled.


We do not, under any circumstances, give, sell or in any way make available to third parties, our customers' personal details.
E-mail Replies

While we would like to answer all e-mail immediately, in some circumstances it may not be possible. However, we will do our best to answer as soon as possible.